Frequently Asked Questions

To see this FAQ, you have already come to the right place! Simply click on the Administration link at the top of this page and you will be taken to the login page if you are not already logged in.

Enter your e-mail address and your password and then click on the Login button.

Simply find your way to the login page and then click on the I have forgotten my password link. You will be asked for your e-mail address and then the password wiil be sent to you via e-mail.

As with most information systems, it is neither useful nor prudent for all users to have complete access to all of the information the system manages. Each user has certain roles and responsibilities and those determine what they can do. For example ordinary users visiting the Adoption Fair Schedule page will see a list of adoption fairs that have been scheduled in the future. An adoption fair coordinator going to the same page will also see a form to use to schedule future fairs and even to add new locations where our adoption fairs will be held.

After you login, the regular website pages may also contain additional links. For example, the cat profile pages in the adoption gallery will contain a link back to the administration home page and, for the foster parent of the cat, a link to edit the cat's profile information.

There is a Help link in the navigation bar for each page. It will open a pop-up window to the help information relevant to the page requesting it.

On the left-hand side of the Help window is an expandable table of contents. Simply click one of the little triangles to see (or hide) sub-topics.

Simply click on the Contact Us link in the navigation bar and ask for the moon when your e-mail application opens.

This is new software, so the presence of bugs is to be expected. Your patience as we sort out the system will be much appreciated.

In the event that something doesn't work as you expect it to, please click on the Contact Us link you will find in the navigation bar. It will launch your e-mail application and fill-in the "To:" field for you.

In reporting a bug, please try to describe the sequence of steps someone else must take to see the bug happening as well as the exact error message (if any) that you are seeing.

Simply click on the Schedule link on the Administration page.

Go to the Schedule link on the Administration page. If you have permission to schedule fairs, the form will be visible to you. Otherwise, please contact one of the usual adoption fair coordinators who will be able to schedule the fair for you.

Simply go the Cat admin tab and click on the Register cat link. You will be taken to the page on which you provide the cat's .

After logging in, either use the List of cats link or one of the Cat Galleries to locate the cat whose information you want to change. Click on the link to get to the cat's profile. If you are permitted to change the information for that specific cat, you will see an Update {cat name}'s information link. Click on that link. When you have finished changing the information and have clicked on the Update Cat button, you will be taken back to the profile page to see what ordinary website visitors will see for the cat whose information you modified.

New pictures can be uploaded when you change the other information in your . However, you must have to upload pictures.

To obtain permission to update your own pictures, you simply have to convince us that you know how to crop and size your digital photographs. Use the Contact Us link and attach a sample photo.

There is a fairly tight limit imposed on the size of images that can be uploaded at the moment. We can adjust this later if it proves to be too restrictive. We only accept JPEG (.jpg) format image files.

To fix a mistake in a medical record, check the delete box for the entry in error and add a new, correct entry. When you click Update Cat the marked entry will be deleted and the new one added, thereby replacing the incorrect entry with a correct one.

Not anymore. When you view the application form you will see a link beneath each animal's picture that says "Approve!". Click this link to be taken to a confirmation page. When you confirm the adoption, the animal's status is changed to Adopted and the adopter's information is recorded. You have an opportunity to correct typos etc. in the adopter information and will then be given the opportunity to print adoption paperwork.

After you have logged in and are looking at the Administration home page, click on the Update my profile link. You may change almost everything in your profile, including your e-mail address.

Simply login with your old e-mail address and password then go to the Update my profile page and change your e-mail address there. You will be asked to confirm that you understand that after changing your e-mail address you must use the new address to login.